Cardrona & Treble Cone Mobile App
Terms of Use
Last Updated: 14 April 2026
These Terms of Use (“Terms”) govern your access to and use of the Cardrona & Treble Cone mobile application (the “App”). The App is operated by RealNZ Limited and/or Cardrona Alpine Resort Limited (“we”, “us” or “our”). By downloading, installing or using the App you agree to these Terms. If you do not agree, you must not use the App.
Key things to know
The App provides services relating to Cardrona Alpine Resort and Treble Cone, including features such as lift pass access using Bluetooth, activity tracking, resort maps and information, account management, notifications and other digital services.
Certain App features require access to device permissions and functionality. Depending on the features you choose to use, the App may request permission to access:
The App will only access these permissions with your approval through your device settings. You may disable permissions at any time through your device settings, however some App features may not function if required permissions are disabled.
The App may allow you to use device-based authentication features (such as Face ID or fingerprint recognition) to access your account or certain App features. These features are provided by your device and we do not collect or store biometric information.
We collect and process personal information in accordance with our Privacy Policy. Our Privacy Policy explains how we collect, use, disclose and protect personal information.
Use of the App may involve additional data processing related to App functionality, including location data, device information and lift access data. We may receive this information through our service providers or other third parties.
By using the App you acknowledge that your information may be processed as described in these Terms and our Privacy Policy.
The App may allow you to track skiing, snowboarding or mountain biking activity. If you enable tracking features, the App may collect and process GPS location data, activity metrics (runs, speed, vertical descent, distance), device identifiers and analytics data. The App may employ the use of cookies, web beacons and similar tracking technologies to collect such information. This information may be used to:
Location tracking is optional and can be disabled through your device.
By enabling tracking features within the App, you consent to the collection, use and processing of your location data for the purposes described in these Terms and our Privacy Policy.
The App may allow you to share certain information with other App users, including your username, profile information and activity data (such as activity routes, statistics and performance data). Any information you choose to make public or share through the App may be visible to other App users and, in some cases, more broadly. You are responsible for any information you choose to share and should ensure that you are comfortable making that information available to others. We are not responsible for how other users or third parties use information that you choose to make public through the App.
The App may allow lift passes or season passes to be used in digital form using Bluetooth. When using this feature the App may communicate with lift gate systems, lift access may be recorded and device identifiers may be processed for authentication purposes.
Digital lift passes rely on device functionality and wireless connectivity. You are responsible for ensuring your device remains charged, your Bluetooth is enabled, your device supports the necessary technology, and you have the App installed and updated. We are not responsible if lift access cannot be granted due to device battery depletion, device malfunction or incompatibility, Bluetooth connectivity issues or system interruptions. Alternative lift access methods may be required if digital access is unavailable.
The App may send push notifications to your device relating to resort conditions, operational updates, lift status, activity summaries, account information, app updates and service announcements.
Push notifications are optional and can be enabled or disabled at any time through your device. By enabling notifications on your device, you consent to receiving notifications from the App, including occasional marketing or promotional messages (while you are on the mountain) and service updates. We are not responsible if you do not receive notifications due to device settings, connectivity issues or operating system restrictions.
Data generated through the App, including location data, lift usage and aggregated activity information, may be used to support our operations, including lift capacity planning, trail usage analysis, guest flow management and safety and operational improvements. Where possible this information will be used in aggregated or anonymised form.
Personal information collected through the App may be processed by our service providers on our behalf and may be processed or stored in countries outside New Zealand. This may include processing by the provider of the App platform and cloud or infrastructure providers (and each of their sub processors) that may store or process data in the European Union, the United States, or other jurisdictions.
Where personal information is transferred outside New Zealand, we take reasonable steps to ensure that appropriate safeguards are in place to protect personal information and that it is handled in a manner consistent with applicable data protection laws. Further information about how personal information is handled is available in our Privacy Policy.
You agree not to use the App for unlawful or improper purposes. In particular, you must not:
We may, any time and without prior notice, suspend or terminate your access to the App if you breach these Terms.
The App may allow you to upload or submit content, including profile photos (“User Content”). You are responsible for any User Content that you upload or share through the App and must ensure that it does not infringe the intellectual property, privacy or image rights of any person, or contain material that is unlawful, offensive, abusive, defamatory or otherwise inappropriate.
By uploading User Content, you grant us a non-exclusive, royalty-free licence to use, store, display and make that content available within the App for the purpose of operating and providing the App and related services.
We do not review or monitor User Content but reserve the right to remove or disable access to any User Content that we reasonably consider to breach these Terms or to be inappropriate.
All intellectual property rights in the App, including software, content, graphics, data and branding, are owned by us or our licensors. You are granted a limited, non-exclusive licence to use the App for personal, non-commercial purposes only. You must not reproduce, modify or distribute any part of the App without our permission.
The App may rely on services provided by third parties, including technology platforms, mapping providers and analytics services. We are not responsible for the availability or performance of third-party services.
The App may display advertising, promotional content or offers, including content provided by third parties. Such advertising may relate to resort services, partners or other third-party products or services. We do not control and are not responsible for the content, accuracy or availability of any third-party advertising or linked services. Any interaction or transaction between you and a third-party advertiser is solely between you and that third party.
The App may provide maps or location information for convenience only. You must not rely solely on the App for navigation or safety while skiing, snowboarding or mountain biking and you remain responsible for your own safety and for following resort rules and signage.
The App is provided on an “as is” and “as available” basis. We do not guarantee that the App will be uninterrupted, error-free, secure or continuously available.
Activity tracking and performance statistics are provided for informational and recreational purposes only. Tracking data may be affected by GPS inaccuracies, signal interruptions, device limitations or environmental conditions. We do not guarantee the accuracy, completeness or reliability of the tracking data.
To the maximum extent permitted by law, we disclaim all warranties, whether express or implied, relating to:
We may update, modify, suspend or discontinue the App, or any part of it, at any time without notice.
To the maximum extent permitted by law, we are not liable for any loss of data, loss of profits or revenue, indirect or consequential loss and damages arising from use of the App. This includes losses resulting from inaccurate tracking data, App outages or technical failures, device compatibility issues or third-party service interruptions. Our total liability relating to the App will not exceed NZD $100. Nothing in these Terms excludes liability where it cannot be excluded under applicable law.
If you access or download the App from the Apple App Store, the following additional terms apply:
Acknowledgement
This agreement is concluded between you and us, and not with Apple Inc. (“Apple”). We are solely responsible for the App and its content, not Apple.
Licence Scope
The licence granted to you for the App is limited to a non-transferable license to use the App on any Apple-branded products that you own or control and as permitted by the Usage Rules set forth in the Apple App Store Terms of Service.
Maintenance and Support
We are solely responsible for providing any maintenance and support services with respect to the App. Apple has no obligation whatsoever to furnish any maintenance or support services for the App.
Warranty
To the extent not effectively disclaimed, we are solely responsible for any warranties, whether express or implied by law, relating to the App. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price for the App to you (if applicable). To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App.
Product Claims
We are responsible, not Apple, for addressing any claims relating to the App or your possession and/or use of the App, including but not limited to product liability claims, any claim that the App fails to conform to any applicable legal or regulatory requirement and claims arising under consumer protection, privacy, or similar legislation.
Intellectual Property
In the event of any third-party claim that the App or your possession and use of the App infringes that third party’s intellectual property rights, we will be solely responsible for the investigation, defence, settlement, and discharge of any such intellectual property infringement claim.
Legal Compliance
You represent and warrant that you are not located in a country subject to a U.S. Government embargo and you are not listed on any U.S. Government list of prohibited or restricted parties.
You must comply with applicable third-party terms of agreement when using the App.
Third Party Beneficiary
Apple and Apple’s subsidiaries are third-party beneficiaries of this agreement. Upon your acceptance of this agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this agreement against you as a third-party beneficiary.
We may update the App or these Terms from time to time. The latest version of the Terms will be available in the App or on our website. Continued use of the App constitutes acceptance of any updates.
These Terms are governed by the laws of New Zealand and any disputes will be subject to the exclusive jurisdiction of the courts of New Zealand.
If you have any questions about these Terms or the App, please contact:
Cardrona Alpine Resort / Treble Cone
info@cardrona-treblecone.com
https://cardrona-treblecone.com